TY - GEN
T1 - Starting a conversation
T2 - 14th European Conference on Evolutionary Computation in Combinatorial Optimization, EvoCOP 2014
AU - Lev-On, Azi
AU - Steinfeld, Nili
N1 - Publisher Copyright:
© IFIP International Federation for Information Processing 2014.
PY - 2014
Y1 - 2014
N2 - Online communities of practice are becoming significant discursive arenas in many organizations. Much literature about online communities depicts them as peer-based environments based on user-generated content, where community members take a central role in starting conversations. The current study shifts the focus from community members into managers, and asks who starts conversations in communities of practice, and if there are differences between discussions opened by managers and by community members in terms of scope, topics of discussion, engagement and level of participation. Findings demonstrate the importance of managers in starting conversations and setting the discursive environment of communities of practice.
AB - Online communities of practice are becoming significant discursive arenas in many organizations. Much literature about online communities depicts them as peer-based environments based on user-generated content, where community members take a central role in starting conversations. The current study shifts the focus from community members into managers, and asks who starts conversations in communities of practice, and if there are differences between discussions opened by managers and by community members in terms of scope, topics of discussion, engagement and level of participation. Findings demonstrate the importance of managers in starting conversations and setting the discursive environment of communities of practice.
KW - Communities of practice
KW - Conversations
KW - Engagement
KW - Managers
KW - Online discussions
KW - Social media
UR - https://www.scopus.com/pages/publications/84927636188
U2 - 10.1007/978-3-662-44914-1_4
DO - 10.1007/978-3-662-44914-1_4
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AN - SCOPUS:84927636188
T3 - Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
SP - 38
EP - 51
BT - Electronic Participation - 6th IFIP WG 8.5 International Conference, ePart 2014, Proceedings
A2 - Tambouris, Efthimios
A2 - Macintosh, Ann
A2 - Bannister, Frank
Y2 - 23 April 2014 through 25 April 2014
ER -