TY - CHAP
T1 - Outpatient clinic design in Israel
T2 - Comparative evaluation by digital simulation
AU - Pilosof, Nirit Putievsky
AU - Schaumann, Davide
AU - Sopher, Hadas
AU - Kalay, Yehuda E.
AU - Yahav, Jacob
N1 - Publisher Copyright:
© Springer Nature Switzerland AG 2020.
PY - 2021/1/25
Y1 - 2021/1/25
N2 - The case study from Israel tested digital simulations as a communication tool between the stakeholders in co-design processes to visualise and evaluate the design outcomes to support hospital organisational practices, increases efficiency of operations, and improves the quality of care. The case study compared two designs of ophthalmology outpatient clinics in two different hospitals in Israel and found that the digital simulations enabled stakeholders to communicate practical knowledge and to discuss the trade-offs between the stakeholder's objectives. The process identified different conceptions of management, relationships between doctors and nurses, design team dynamics, and discrepancy between the architect and the client. The process contributed to the validation or reconsideration of the design team assumptions regarding the outcomes of the chosen model of care and supported the development of innovative solutions to obtain efficient organisational practices optimal for workers and quality of care.
AB - The case study from Israel tested digital simulations as a communication tool between the stakeholders in co-design processes to visualise and evaluate the design outcomes to support hospital organisational practices, increases efficiency of operations, and improves the quality of care. The case study compared two designs of ophthalmology outpatient clinics in two different hospitals in Israel and found that the digital simulations enabled stakeholders to communicate practical knowledge and to discuss the trade-offs between the stakeholder's objectives. The process identified different conceptions of management, relationships between doctors and nurses, design team dynamics, and discrepancy between the architect and the client. The process contributed to the validation or reconsideration of the design team assumptions regarding the outcomes of the chosen model of care and supported the development of innovative solutions to obtain efficient organisational practices optimal for workers and quality of care.
KW - Co-design process
KW - Digital simulation
KW - Evaluation
KW - Healthcare design
KW - Quality of care
UR - http://www.scopus.com/inward/record.url?scp=85149431755&partnerID=8YFLogxK
U2 - 10.1007/978-3-030-59467-1_22
DO - 10.1007/978-3-030-59467-1_22
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AN - SCOPUS:85149431755
SN - 9783030594664
SP - 377
EP - 383
BT - Integrating the Organization of Health Services, Worker Wellbeing and Quality of Care
ER -