Machines as a source of consolation: Robot responsiveness increases human approach behavior and desire for companionship

Gurit E. Birnbaum, Moran Mizrahi, Guy Hoffman, Harry T. Reis, Eli J. Finkel, Omri Sass

פרסום מחקרי: פרק בספר / בדוח / בכנספרסום בספר כנסביקורת עמיתים

34 ציטוטים ‏(Scopus)

תקציר

Responsiveness to one's bids for proximity in times of need is a linchpin of human interaction. Thus, the ability to be perceived as responsive has design implications for socially assistive robots. We report on a large-scale experimental laboratory study (n = 102) examining robot responsiveness and its effects on human attitudes and behaviors. In one-on-one sessions, participants disclosed a personal event to a non-humanoid robot. The robot responded either responsively or unresponsively across two modalities: Simple gestures and written text. We replicated previous findings that the robot's responsiveness increased perceptions of its appealing traits. In addition, we found that robot responsiveness increased nonverbal approach behaviors (physical proximity, leaning toward the robot, eye contact, smiling) and participants' willingness to be accompanied by the robot during stressful events. These findings suggest that humans not only utilize responsiveness cues to ascribe social intentions to personal robots, but actually change their behavior towards responsive robots and may want to use such robots as a source of consolation.

שפה מקוריתאנגלית
כותר פרסום המארחHRI 2016 - 11th ACM/IEEE International Conference on Human Robot Interaction
מוציא לאורIEEE Computer Society
עמודים165-171
מספר עמודים7
מסת"ב (אלקטרוני)9781467383707
מזהי עצם דיגיטלי (DOIs)
סטטוס פרסוםפורסם - 12 אפר׳ 2016
פורסם באופן חיצוניכן
אירוע11th Annual ACM/IEEE International Conference on Human-Robot Interaction, HRI 2016 - Christchurch, ניו זילנד
משך הזמן: 7 מרץ 201610 מרץ 2016

סדרות פרסומים

שםACM/IEEE International Conference on Human-Robot Interaction
כרך2016-April
ISSN (אלקטרוני)2167-2148

כנס

כנס11th Annual ACM/IEEE International Conference on Human-Robot Interaction, HRI 2016
מדינה/אזורניו זילנד
עירChristchurch
תקופה7/03/1610/03/16

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