Going beyond technology: Knowledge sharing as a tool for enhancing customer-oriented attitudes

Keyphrases

• Knowledge Sharing 100%
• Customer Attitude 100%
• Technology Knowledge 100%
• Going beyond 100%
• Customer Orientation 50%
• Tacit Knowledge 50%
• Employee Customer Orientation 50%
• Evidence-based 25%
• Telecommunication Companies 25%
• Customer Needs 25%
• Market Leader 25%
• Hi-tech 25%
• Tacit Knowledge Transfer 25%
• CRM Tools 25%
• All Levels 25%
• Service Level 25%
• Tech Worker 25%

Economics, Econometrics and Finance

• Relationship Marketing 100%
• Market Leader 25%

Social Sciences

• Telecommunication 25%