Understanding VR-mediated empathy in design: measurement approaches, inconsistencies and implications

Virtual Reality (VR) has garnered significant attention as a potential 'empathy machine' for its ability to simulate firsthand experiences of others' perspectives. However, recent research reveals conflicting evidence regarding VR's effectiveness in fostering empathy, with outcomes ranging from strong positive effects to complete ineffectiveness. By analyzing both subjective experiences and objective measures, this study aims to elucidate the relationship between VR design and human empathy, addressing three prevalent perspectives on the field's inconsistencies: flawed mechanisms, ineffective design, and mismatched methodology. The findings contribute to the theoretical understanding of empathic VR and provide practical implications for designing effective VR-based empathy interventions in engineering contexts.