Abstract
The paper presents results of recent laboratory experiments that study if and how computer-mediated communication affects cooperation and trust. It is argued that communication medium does not matter much for trust-building and maintenance, whereas relevant pre-play communication and group size can have a major influence. The implications of the findings for the design of sites that depend on trusting communities are discussed.
| Original language | English |
|---|---|
| Pages (from-to) | 5-15 |
| Number of pages | 11 |
| Journal | Ethics and Information Technology |
| Volume | 13 |
| Issue number | 1 |
| DOIs | |
| State | Published - Mar 2011 |
Keywords
- Communication
- Promise-keeping
- Social norms
- Trust
- Trust games
- e-trust