Reviewing half a century of measuring cross-cultural competence: Aligning theoretical constructs and empirical measures

Nicole Franziska Richter, Christopher Schlaegel, Vasyl Taras, Ilan Alon, Allan Bird

Research output: Contribution to journalArticlepeer-review

4 Scopus citations

Abstract

We provide a comprehensive review of how cross-cultural competence (CCC) has been measured over the past half-century in order to more closely align theoretical constructs and empirical measures. Based on a content analysis of 68 academic and commercial CCC instruments and a supplemental survey of 160 experts, we review the approaches used in these instruments to conceptualize and quantify CCC, discuss their limitations, and recommend best practices and directions for future researchers and practitioners when selecting and using CCC instruments or developing new alternatives.

Original languageEnglish
Article number102122
JournalInternational Business Review
Volume32
Issue number4
DOIs
StatePublished - Aug 2023

Keywords

  • Cross-cultural competence
  • Cultural intelligence
  • Global mindset
  • Intercultural competence
  • Measurement
  • Multicultural personality
  • Systematic review

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