TY - GEN
T1 - Online communities of practice
T2 - 9th International Conference on Knowledge, Information and Creativity Support Systems, KICSS 2014
AU - Lev-On, Azi
AU - Steinfeld, Nili
N1 - Publisher Copyright:
© Springer International Publishing Switzerland 2016.
PY - 2016
Y1 - 2016
N2 - This study examines whether interactions between members of communities of practice typically have cognitive or social character. Content analysis of more than 7000 posts, automatic words frequencies analyses as well as interviews with community members demonstrate that the interactions between members of the Israeli Ministry of Social Affairs’ communities of practice, the subject of the present study, emphasize the cognitive rather than social aspects. This emphasis is reflected in the content of posts, the avoidance from discussing personal cases or offering emotional support and more. The findings are particularly interesting given the nature of these communities as a space for social workers whose work requires and is characterized by a high degree of social and emotional interactions.
AB - This study examines whether interactions between members of communities of practice typically have cognitive or social character. Content analysis of more than 7000 posts, automatic words frequencies analyses as well as interviews with community members demonstrate that the interactions between members of the Israeli Ministry of Social Affairs’ communities of practice, the subject of the present study, emphasize the cognitive rather than social aspects. This emphasis is reflected in the content of posts, the avoidance from discussing personal cases or offering emotional support and more. The findings are particularly interesting given the nature of these communities as a space for social workers whose work requires and is characterized by a high degree of social and emotional interactions.
KW - Cognitive exchange
KW - Content analysis
KW - Digital government
KW - Online communities of practice
KW - Organizational systems
KW - Social services
UR - http://www.scopus.com/inward/record.url?scp=84975748588&partnerID=8YFLogxK
U2 - 10.1007/978-3-319-27478-2_10
DO - 10.1007/978-3-319-27478-2_10
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AN - SCOPUS:84975748588
SN - 9783319274775
T3 - Advances in Intelligent Systems and Computing
SP - 131
EP - 143
BT - Knowledge, Information and Creativity Support Systems - 9th International Conference KICSS 2014, Selected Papers
A2 - Papadopoulos, George Angelos
A2 - Skulimowski, Andrzej M.J.
A2 - Kacprzyk, Janusz
A2 - Kunifuji, Susumu
Y2 - 6 November 2014 through 8 November 2014
ER -