TY - GEN
T1 - MPs and Audiences on Social Media During Emergencies
T2 - 10th IFIP WG 8.5 International Conference on Electronic Participation, ePart 2018
AU - Steinfeld, Nili
AU - Lev-On, Azi
N1 - Publisher Copyright:
© 2018, IFIP International Federation for Information Processing.
PY - 2018
Y1 - 2018
N2 - The social media channels of the members of parliament (MPs) are significant arenas through which communication between the public and national leaders occurs. This is the first paper to explore how these channels function during emergencies. We present findings from a mixed-method study of automatic and manual content analysis of a unique dataset of all posts in Israeli MPs’ Facebook pages during the 19th Israeli parliament. We compare the scope of posting, engagement with posts, and the content in MPs’ Facebook pages during “ordinary” periods and an “emergency” period, focusing on the 2014 Israel/Gaza war. Findings present MPs’ social media pages as key hubs of information and interaction between MPs and audiences in emergencies, even more so than during ordinary periods. MPs’ social media pages involve significantly more posts, and engagement with posts, during emergencies, and the content in them becomes more emotional, less personal and focused on the emergency situation and the national leaders responding to it.
AB - The social media channels of the members of parliament (MPs) are significant arenas through which communication between the public and national leaders occurs. This is the first paper to explore how these channels function during emergencies. We present findings from a mixed-method study of automatic and manual content analysis of a unique dataset of all posts in Israeli MPs’ Facebook pages during the 19th Israeli parliament. We compare the scope of posting, engagement with posts, and the content in MPs’ Facebook pages during “ordinary” periods and an “emergency” period, focusing on the 2014 Israel/Gaza war. Findings present MPs’ social media pages as key hubs of information and interaction between MPs and audiences in emergencies, even more so than during ordinary periods. MPs’ social media pages involve significantly more posts, and engagement with posts, during emergencies, and the content in them becomes more emotional, less personal and focused on the emergency situation and the national leaders responding to it.
KW - Emergencies
KW - Facebook
KW - MPs Facebook pages
KW - New media
KW - Social media
UR - http://www.scopus.com/inward/record.url?scp=85052915451&partnerID=8YFLogxK
U2 - 10.1007/978-3-319-98578-7_4
DO - 10.1007/978-3-319-98578-7_4
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AN - SCOPUS:85052915451
SN - 9783319985770
T3 - Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
SP - 39
EP - 50
BT - Electronic Participation - 10th IFIP WG 8.5 International Conference, ePart 2018, Proceedings
A2 - Panagiotopoulos, Panos
A2 - Edelmann, Noella
A2 - Parycek, Peter
A2 - Virkar, Shefali
A2 - Misuraca, Gianluca
A2 - Charalabidis, Yannis
Y2 - 3 September 2018 through 5 September 2018
ER -