Antecedents for Digital Transformation: Lessons from the Public Sector

Gideon Mekonnen Jonathan, Iris Reychav

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

Digital transformation, which refers to an organisation-wide change and adoption of emerging technologies, has become a mega trend capturing the attention of practitioners and researchers across disciplines. From practitioners’ point of view, digital transformation has improved organisational performance, primarily due to increased efficiency and effectiveness. Even though private and commercial organisations seem to have embarked on the digital transformation journey early, evidence suggests that public organisations are catching up steadily. However, digital transformation research is still dominated by those investigating the phenomenon within the private sector. Given the contextual differences between the sectors and the dearth of literature covering the public organisations settings, this study explores the antecedents of digital transformation in the public sector. Based on the synthesis of a systematic literature review of 13 articles and 17 interviews from four public organisations, we proposed a theoretical model conceptualising a relationship between seven constructs (i.e., digital transformation, IT alignment, organisational agility, information security, organisational structure, organisational culture, and stakeholder relationships). PLS-SEM analysis was performed to test the theoretical model with data collected from 364 respondents using an online questionnaire. The contribution to research and practice is presented.

Original languageEnglish
Title of host publicationInternational Conference on Information Systems, ICIS 2023
Subtitle of host publication"Rising like a Phoenix: Emerging from the Pandemic and Reshaping Human Endeavors with Digital Technologies"
PublisherAssociation for Information Systems
ISBN (Electronic)9781713893622
StatePublished - 2023
Event44th International Conference on Information Systems: Rising like a Phoenix: Emerging from the Pandemic and Reshaping Human Endeavors with Digital Technologies, ICIS 2023 - Hyderibad, India
Duration: 10 Dec 202313 Dec 2023

Publication series

NameInternational Conference on Information Systems, ICIS 2023: "Rising like a Phoenix: Emerging from the Pandemic and Reshaping Human Endeavors with Digital Technologies"

Conference

Conference44th International Conference on Information Systems: Rising like a Phoenix: Emerging from the Pandemic and Reshaping Human Endeavors with Digital Technologies, ICIS 2023
Country/TerritoryIndia
CityHyderibad
Period10/12/2313/12/23

Keywords

  • Digital transformation
  • IT alignment
  • information security
  • organisational agility
  • public organisations

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