Utilization of social work services by former Soviet Union immigrants in Israel

This study explores the contribution of selected demographic variables (gender, age, socioeconomic status), attitudes toward social workers (SWs) and trust in them, stigma attached to seeking help from SWs, and knowledge of SWs’ professional roles, to the likelihood that immigrants from the former Soviet Union (FSU) in their second or third decade in Israel would seek the professional help of SWs. Structured questionnaires were administered to 217 FSU immigrants. Greater knowledge of SWs’ professional roles, more positive attitudes toward SWs, greater trust in them, and lower levels of stigma were associated with a greater self-reported likelihood of seeking help from SWs. Yet, none of the demographic variables significantly predicted this variable. The conclusion is that SWs must take a proactive approach and initiate contact with FSU immigrants, as well as educational and informational programs intended to help FSU immigrants overcome the barriers to seeking professional help from SWs.